In This Issue:

Visual Data
Systems Seminar
Wilmington NC
September 22

About Us

Visual Data Systems is a leader in Internet marketing, technology consulting and World Wide Web design. As a pioneer in Internet business, we've logged more than a decade of achieving customer satisfaction and Internet innovation.

Visual Data Systems offers a wide variety of products and services that can be customized to fit your unique business needs. Let our experienced professionals polish your ideas and dreams to create your distinctive Internet presence.

At Visual Data Systems, there are no barriers. Just Innovations.

News & Events

Catch Visual Data Systems at the upcoming Conferences:

RMS Users Conference Wilmington, NC, September 22-24

Vacation Rental Managers Association (VRMA) National
Orlando, Florida October 11th - 15th

February 2003 • Volume 1, Issue 1

President's Corner

Welcome to the inaugural issue of The Visual Exchange newsletter. This eZine will help keep you up to date on industry issues and trends, keep you informed on our latest product and service offerings, and allow us to share success stories from your peers in the industry. In this first edition you will find information about the staff at Visual Data Systems who support you and your business everyday, you'll learn about valuable customer and industry happenings, industry events where we'll be exhibiting, newest product offerings from Visual Data Systems, updates on our customers, and the best ways to utilize customer support services. We always welcome your feedback and look forward to your contributions to this forum.

As we enter our 10th year in business (where did the time go?), we would like to take the opportunity to express our most sincere "Thanks". We feel that we have a unique business relationship with our customers, one that focuses on the true symbiotic partnership between your business and ours. Enjoy the first edition of The Visual Exchange.

Paul Herman
President, Visual Data Systems

Meet Our Staff

Now it's time to meet your biggest fans - the staff at Visual Data Systems.
Click here to view the full article.

Understanding the Customer Value Concept —
Your Key to Success
By Kimberly Childers

Customers are your most valuable asset. Here are a few tips on the what's, why's and how's.
Click here to view the full article.

Trivia Fun

Step right up to test your trivia knowledge. A drawing will take place on March 31st.
Click here to view the full article.

Upcoming Events

Catch Visual Data Systems at these upcoming conferences.
Click here to view the full article.

Visual Data Systems Releases New Product,
Opt-In Advantage

Capture and manage email lists with Opt-In Advantage, the newest email marketing product from Visual Data Systems.
Click here to view the full article.

Reminders to our Customers

Don't be confused about your Domain Renewals! They can be quite perplexing at times.
Click here to view the full article.

Customer Updates

Congratulations to the following companies for taking the steps to redesign and reorganize their websites, adding new functionality for their users.
Click here to view the full article.

Web Technology: Opportunity with a Dark Side
By George Volsky

There's good and bad when it comes to technology in the vacation rental industry. Discover the pros and cons.
Click here to view the full article.

Becoming a Customer Support Pro: Getting Help
From Visual Data Systems' Support Department
By: Melissa Gifford

Good customer support doesn't happen on its own. Learn how to get the most from our customer support services.
Click here to view the full article.

Visual Data Systems, Inc.
10760 Hickory Ridge Road, Suite 312
Columbia, MD 21044

Phone: (410) 964-8665 ext. 215 • Fax: (410) 964-5668
Email: info@vdsys.com • Web: www.vdsys.com

To unsubscribe to The Visual Exchange, please send a blank e-mail to: remove@x.vdsys.com.

Copyright © 2003 by Visual Data Systems, Inc. All Rights Reserved.